FAQ / THE PRACTICAL DETAILS
Clear scope. No drawn-out consulting process.
What to expect before purchase, after purchase and throughout delivery.
How are the three Edits different?
The Audit diagnoses the full journey. The Build develops one defined journey. Monthly keeps one priority moving at a time through ongoing strategy and implementation-ready delivery.
Are all three available to purchase?
Yes. The Audit and Build are one-time purchases. Monthly is billed monthly with a three-month initial commitment.
What happens after purchase?
We complete a scope and platform review, then send the guided intake. Work begins after fit is confirmed and the required materials are complete.
What if the scope is not a fit?
The order is cancelled and refunded before work begins.
Which businesses are best suited?
Boutique fitness and wellness businesses with a direct booking or ecommerce path, customer accounts or email capture, and access to email or SMS tools.
Which booking platforms do you support?
Fit depends on the platform’s booking links, customer fields, triggers, segments and reporting. We confirm support during the scope review.
Do you implement the recommendations?
Standard delivery includes finished copy, audience rules, triggers, timing, exclusions and implementation instructions. Direct platform activation is included only when explicitly stated.
Do you need raw customer data?
No. Aggregated metrics, anonymized screenshots and existing journey materials are sufficient.
Is the service fully asynchronous?
Yes. Purchase, intake, delivery and revision happen online without a discovery call.
Do you guarantee revenue or bookings?
No. Results depend on the offer, audience, traffic, implementation, platform capability and business operations.
Can Monthly be cancelled early?
Monthly begins with a three-month initial commitment. After that, it continues month to month subject to the published subscription policy.