THE EDITS

Choose the scope that matches the decision.

Audit the full journey. Build one priority flow. Keep one customer journey moving each month.

01 DIAGNOSE

See where the full path from campaign to return is losing momentum.

Choose this when
You know the journey is underperforming but do not yet know what should change first.
You receive
A journey scorecard, five priorities, one campaign concept and a 90-day roadmap.
Boundary
Diagnosis and direction, not a fully built campaign flow.
02 BUILD

Turn one priority campaign, offer or journey stage into a complete flow.

Choose this when
You already know the campaign, offer or journey stage that needs to work better.
You receive
Strategy, page copy, up to three email or SMS messages and implementation logic.
Boundary
One priority flow, not a full-business diagnostic.

AT A GLANCE

Three different outputs.

DecisionAuditBuildMonthly
Core questionWhere is momentum being lost?How should this one flow work?What should we improve next?
BreadthFull campaign-to-return pathOne offer, campaign or stageOne priority journey each month
Main outputDiagnosis + 90-day roadmapFinished copy + implementation mapMonthly strategy + build
CadenceOne-timeOne-timeMonthly; three-month commitment

All purchases are subject to a scope and platform review before work begins. Standard delivery is implementation-ready; platform activation is included only when stated. Results are not guaranteed.