The Direct Journey Audit

DIAGNOSE THE FULL JOURNEY

The Direct Journey Audit

$395.00
Core questionWhere is the full customer journey losing momentum?
Primary outputA diagnostic, prioritized opportunities and a 90-day roadmap.
Scope boundaryThis identifies what to change; it does not build a complete campaign flow.

Diagnose the full path from campaign attention to direct booking, follow-up and return.

Choose this when: you know the journey is underperforming but need clarity on where momentum is being lost and what should change first.

Primary output: a business-specific diagnosis, prioritized opportunities and a 90-day roadmap.

Included

  • Social-to-booking journey review
  • Direct-booking and mobile-flow assessment
  • Offer and CTA review
  • Account and consent-capture review
  • Existing CRM assessment
  • Direct Journey scorecard
  • Five priority opportunities
  • 90-day roadmap
  • One recommended campaign concept
  • One written revision

Scope boundary: The Audit identifies what to change and in what order. It does not include a fully developed landing page and multi-message campaign flow.

Delivery: Fully asynchronous and implementation-ready.

Scope and platform review

After checkout, we confirm that your business model, booking platform and requested priority can be supported within this Edit. Unsupported orders are cancelled and refunded before work begins.

After purchase

You receive a guided intake. Work begins after the scope review and required materials are complete.

  • Fixed scope
  • Fully asynchronous
  • Human-reviewed
  • No raw customer database required

AUDIT PROCESS

From submitted journey to prioritized direction.

01

Submit

Share the current offer, campaign path, booking experience, CRM communication and available aggregated results.

02

Diagnose

We assess the full path from campaign attention through direct booking, follow-up and return.

03

Prioritize

We rank the highest-value opportunities by commercial impact and implementation effort.

04

Deliver

You receive the scorecard, findings, 90-day roadmap and recommended campaign concept.

BEFORE YOU PURCHASE

Clear scope. Practical delivery.

How is the Audit different from the Build?

The Audit reviews the full journey and identifies what should change first. The Build assumes the priority is already known and develops one complete flow.

Do you manage our social media?

No. We align the campaign angle, CTA and destination, but daily posting, content production and paid-media buying are not included.

Do you replace ClassPass or other marketplaces?

No. Marketplaces can support discovery and fill capacity. We strengthen the direct journey that builds the longer-term relationship.

Will you implement the flow in our platform?

Standard delivery is implementation-ready: finished copy, audience rules, triggers, timing, exclusions and setup instructions. Direct platform activation is included only when explicitly listed.

What data do you need?

Aggregated metrics, screenshots and anonymized journey information are enough to begin. Do not upload raw customer databases or unnecessary personal information.

Are results guaranteed?

No. Results depend on traffic, the offer, platform capability, operations, implementation and data quality.